Privacy Policy

Lane Cove Music Education Co-operative Limited
Effective Date: 20 March 2025

1. Introduction

The Lane Cove Music Education Co-op ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, programs, events, and services.

By engaging with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide us with your personal information.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Demographic Information: Age, gender, and other relevant details for program participation.
Payment Information: Credit card or bank details for donations, membership fees, or program payments.
Student Information: For participants in our programs, we may collect information about musical interests, skill levels, and progress.
Website Usage Data: IP address, browser type, pages visited, and other analytics data.
Volunteer Information: Details provided by volunteers, including skills, availability, and background checks (if applicable).

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our music education programs and services.
To process donations, memberships, and payments.
To communicate with you about events, updates, and opportunities.
To improve our website, programs, and services.
To comply with legal obligations and protect our rights.
To recognize and thank donors, volunteers, and participants (with consent).

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third parties who assist us in operating our programs, website, or administrative functions (e.g., payment processors, IT support).
Legal Requirements: When required by law or to protect our rights, safety, or property.
With Your Consent: For purposes you have explicitly agreed to.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes:

Using secure servers and encryption for sensitive data.
Limiting access to personal information to authorized personnel.
Regularly reviewing and updating our security practices.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from our communications at any time.

To exercise these rights, please contact us at

lanecovemusicedu@gmail.com

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

We are committed to protecting the privacy of children. For participants under the age of 16, we collect personal information only with parental or guardian consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lane Cove Music Education Co-operative Limited
Email:

lanecovemusicedu@gmail.com

Registered office: 18/105-108 Longueville Road, Lane Cove NSW 2066